B2B Social Media and Supplier Management
If we take step back it is clear the social networking in for B2B is in full swing. Through the use of the common platforms (LinkedIn, Facebook, Google+ and Twitter) leading businesses are embracing...
View ArticleMuch Happens in Social Media. Why No Customer Service?
During last week’s (Aug 2012) GOP Convention, a significant amount of attention was paid to the speech delivered by Clint Eastwood in support of GOP nominee Mitt Romney. Most of the reaction was...
View ArticleShredded Tweets
Amateur genealogists can confirm that finding an ancestor’s last will and testament sometimes brings to light some special insights about their lives. For example, the will of my fourth...
View ArticleMaking Customers for Life
As I write this blog, unemployment rates hover at 8.1%, and employment in the retail job sector remains flat, according to the U.S. Department of Labor. While fuel and food prices continue to rise,...
View ArticleManaging the Hurricane Sandy Gas Shortage: A Mobile Success Story
As a Long Islander, Hurricane Sandy has been a sad reality. A few hurricanes have trampled through my neck of the woods during my lifetime, but nothing like Sandy. Thankfully, my family and I were...
View ArticleSoMoClo: Developing World Edition
Facebook Zero plus mobile banking equals potential economic opportunity for hundreds of millions (many of whom represent the remaining global growth opportunity for cell phone makers in addition to...
View ArticleMicroStrategy World 2013: What Happens in Vegas Stays on Facebook
I’ve recently returned from MicroStrategy World 2013, the 17th annual MicroStrategy user conference at the posh Wynn resort in Las Vegas. I attended Analyst Meetings with top MicroStrategy executives...
View ArticleSocial Media Makes lululemon’s YOGABOWL a Sample Sale Player
When most people reminisce about the first weekend of February, 2013, they remember all of the hype leading up to Super Bowl XLVII – the event’s highly anticipated commercials, Beyonce’s Halftime Show,...
View ArticleSo Many Blog-Worthy Topics, So Little Time: The Week of RSA Conference
Accountants have tax filing season, sportswriters have the NCAA college basketball tournament, and the security industry has the RSA Conference – events that define and dominate the rhythm of their...
View ArticleTwo-Factor Authentication: What a Long, Strange Trip It’s Been
If you’re not old enough to relate to the musical reference in the title, you may also not be old enough to know that two-factor authentication didn’t just become fashionable in the last couple of...
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